We recommend having only the pet’s family, and/or a designated staff person, interact with the pets. This is a stressful time for everyone, pets included, and even a pet who is normally even tempered can behave aggressively out of fear. Pets should especially be kept separate from non-family children, as children can have an extremely difficult time understanding animal body language. We’ve seen some shelters institute a colored leash program, so if an animal has a red leash it’s a clear signal not to touch. Limiting exposure to other residents may also be required by your insurance carrier.