This form can time out. If that happens the submit button will not work. You will need to refresh the page and reapply, but that will clear the application. You may want to copy the longer answers to another document (Word, Notepad, etc.) before refreshing so that you have those answers to paste into the new application.
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Our business hours are 8:30 - 4:30 Pacific time, Monday - Friday. Applications submitted outside of these hours will be reviewed by our case managers as soon as possible the next business day. We review applications in the order they are received, and a reply can take 1-2 business days. Calls from RedRover will be from a 916 area code.
If an animal is in need of immediate care, where any delay will put the animal at risk, it is the owner’s responsibility and duty to seek care for the animal immediately. There is no guarantee that the RedRover Relief Urgent Care program will be able to provide financial assistance.
* Please note that n/a is not an acceptable answer to any question in this application
Please note that starting Tuesday, December 17, the RedRover Relief Urgent Care program will be temporarily closing to new applications for the remainder of 2024. We will reopen and begin accepting new applications in mid-January 2025.