How and why we collect information.
Information you provide voluntarily.
RedRover collects and maintains certain personal information about you when you send us an email or complete any of our online forms. These activities include requesting information, donating or subscribing to one of our online news alerts. Such information may include your name, mailing address, email address and any other information collected in the forms. You may be asked to provide credit card information to become a member of RedRover, contribute to RedRover or purchase products or materials from the RedRover Store. RedRover maintains an opt-in policy for its email communications. That means we only send email to individuals who have requested that these mailings be sent to them. We will not share, sell or rent your email address to another organization.
Our website also collects some other information that cannot identify you personally when you visit www.redrover.org. This information includes your IP address and your domain name. The site www.redrover.org logs these IP addresses and domain names to monitor the use of our site. We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This information is used to improve the quality of our site for members and other visitors.
How we use this information.
We may use the information you voluntarily provide to contact you regarding animal-related issues we think you may be interested in, to keep you updated on our programs, and/or to extend an invitation to you to support our lifesaving programs and initiatives, particularly during disaster or other emergencies when animals are in imminent danger. Each recipient of our electronic communications can quickly and easily "opt out" of future contact by following the instructions on any electronic communication we send.
If you have become a member of RedRover by making a donation, we may make your voluntary information, such as your name and mailing addresses, available to other animal protection organizations. We never disclose credit card information. RedRover uses very strict standards in determining which reputable animal organizations become part of our network to ensure they are committed to the protection of our members’ privacy and to RedRover’s mission. If you are a RedRover member and would like to review, update or remove your information, or if you do not wish your information to be shared with other animal organizations, please email us . If you are not a RedRover member but you have voluntarily provided your name and address through our site via the methods listed above, this information will not be shared.
RedRover uses generally accepted, industry-standard security systems, software and encryption technologies to protect against unauthorized access to RedRover servers, equipment, and other components of our online presence. This includes using industry-standard security systems to protect credit card processing information. The companies that we use to maintain our database of donor, supporter and email subscriber information are considered industry leaders and employ the most technologically advanced and sound security practices.
Please note that RedRover will never send you an email that asks you to provide personal information, such as credit card or banking information. Please beware of emails that look like they are from RedRover but ask you to provide personal information. These emails might be phishing scams. Read more.